It is with pleasure and gratitude that we share comments on our experience with Kim and Jeff Osborne in the listing and sale of our home. While we have bought and sold a number of houses, we have never before encountered such a level of excellence. The experience at each phase of the sales effort was superior, such as innovative efforts in developing prospects, useful insights on pre-listing renovations/staging, effective showings and proactive facilitation during the sale negotiations/due diligence. All of these tasks, whether business-related or interpersonal, were accomplished with a noticeable degree of competence, humility, integrity and grace. . If you want a listing in the MLS and a sign in the yard, you can get that anywhere. If you want a trusted partner, you want both Kim and Jeff Osborne. They know the market extremely well; they are diligent, responsive, and yet very patient with their clients. Kim and Jeff are both very professional and personable. They clearly take pride in doing a good job. Thus, we highly recommend Kim and Jeff for residential real estate needs.
By: Kyle and Michelle
We had the pleasure of working with Kim both in finding a new home, as well as selling our home, and we could not have been happier. From our first meeting with Kim, we both felt at ease, and could tell it was going to be a good experience. She spent a lot of time getting to know us, and figuring out our needs, so that she could find us the perfect home. It was a nice feeling knowing that Kim had our needs in mind, and didn't want to push us to find a home quickly. During the actual house hunting process, Kim was amazing to work with. She helped us make the right decision by asking us excellent questions, and we really felt like we were working with a friend. Kim was also an excellent negotiator, helping us get the house for the best price possible. When it came to selling our house, Kim helped us stage the house and had fantastic photos taken, and that helped us get immediate interest when the house hit the market. We were fortunate enough to get multiple offers very quickly, and Kim was amazing at helping us go through the offers and select the best one. We would not hesitate to recommend Kim to our friends & family, and we definitely will if we hear about people looking to buy or sell a home.
By: Rachel and Steve
Thanks again for everything you have done for us. It has been a pleasure to work with you. Kim provided an excellent and professional experience. She is knowledgeable in her profession and in the Oakville market. You know Kim genuinely cares about her clients. She provided quick and timely updates, always took time to truly understand what we were looking for in a home and community. We heard from her frequently asking how we were doing making sure all our needs were looked after. If it was not for her diligence and foresight we would not be living in the home of our dreams. We would 100% work with Kim again and recommend her services.
By: Michael and Melissa Bedford
We have to pinch ourselves as we look at the sold sign on our front lawn, less than 48 hours after listing! We can't believe our good fortune to have found Kim as our agent. She made this process easier than we dared dream. We were instantly drawn to Kim's warm and friendly personality. She impressed us with her professionalism and knowledge of our area. Kim totally nailed it in terms of the pricing and timing of our listing. She helped us negotiate our closing date and sold our home above asking! Kim came highly recommended to us, and we would absolutely recommend her to anyone. Thank you Kim, we could not have asked for a more positive experience!
By: Teri Jamieson
Friends in Halton and Hamilton areas...if you are considering buying, selling, or just have some questions on how the real estate market and mortgages work, like what the first,next, final step might be in the process, you have got to check out The Osborne Team!!! Kim has been a friend of mine for years (not tooooo many, we aren't that old yet!) and when I had a question, she didn't hesitate to reach right back out to me within the hour, answered my questions and made sure I knew what the next steps could be. Not only is she an amazing friend, she is a fantastic agent. She and her husband Jeff know the area, and just as importantly, are some of the most kind, helpful people I know.
By: Tracie Stack
I wouldn't think about buying without this fabulous team, Jeff and Kim genuinely cared about getting the best deal for us - not for them. Couldn't be happier!
By: Kevin Havlin
Kim and Jeff are truly the hardest working, most honest people I have met in a long time . They are totally committed to their clients and will ensure you get the deal you're after. I would never even consider buying a home without them in my corner.
By: Ashleigh McCullagh-Cheung and David McCullagh
We bought our first home with Kim and Jeff. We were first attracted to working with Kim as she had a laid back, friendly demeanour. We were hoping not to be pressured into anything and in fact took many months to find a place which we wanted to offer for. Kim was, as we had hoped, calm, relaxed and completely supportive through the process. Kim appears to be completely motivated by her love for the job and her enjoyment when her clients find a house they love. She was open and upfront with us from the start about any fees that we would need to pay, where her commission came from etc etc. From start to finish we were constantly surprised by her willingness to work hard day and night to help us find the right home for us. She was flexible around our frankly ludicrous schedules. Jeff joined our house-hunting team a few weeks into our search and is a perfect complement to Kim. Jeff is full of friendly and authoritative advice regarding anything from real estate law to fire safety to home improvement potential ("I would immediately knock this wall down"). Jeff and Kim are incredibly enthusiastic about their jobs and it was truly a pleasure to spend time finding our home with them. We have no hesitation recommending them to anyone looking to buy or sell in the Hamilton/Burlington/... area.
By: Lauren & Adam Hougton
Customer satisfaction is at its best with this dynamic duo! From only a few email exchanges I immediately felt an instant connection with Kim. She always quickly responded to my numerous inquiries and always provided excellent feedback. When my husband and I first met Kim and Jeff for a consultation we knew instantly that we couldn't imagine having anyone else represent us to sell our home than this team. And we weren't disappointed! They are super friendly, genuine, honest, knowledgeable, experienced and extremely hardworking individuals. They make a fabulous team working off each other's strengths, committed to providing excellent customer service and not at all pushy! During the process of selling our home, we felt relaxed and worry free knowing that we could trust leaving the sale of our home in their capable hands. From start to finish, their enthusiasm and dedication was remarkable and they made this a very simple and unexpectedly fun process. They exceeded our expectations and than some!
By: Margie and Gerry McConnell
Kim and Jeff, we wanted to thank you for everything you did to help us sell our house and buy our new home. From our first meeting we had a good feeling about you both. You exude knowledge and confidence making the Osborne Team the right choice for us. Ours was not your typical sale and your patience, help and guidance insured that from start to finish everything went smoothly. Your help and advice during the purchase of our new home, along with your understanding of our needs insured that we got the "right" house. We will recommend you to our friends and family and look forward to working with you in the future.
By: Judy Sehling
Amazing Realtors looking out for your best interests always.
By: Kyle Wickert
Amazing experience working with Kim & Jeff on two separate occasions! They are dedicated & thorough professionals! My most recent property was sold over asking, less than 24 hours after being listed! I would highly recommend Kim & Jeff to anyone looking to work with a quality realtor team!
By: Kate Werner & Wes Ireland
As first time homebuyers, our experience with Kim Osborne was incredible. It was important for us to work with someone who would make this process easy and comfortable, as it is a stressful venture purchasing your first home. Kim was the perfect person to guide us through this experience. She was very thorough, professional, and informative. Kim continually kept us up to date on listings, but never made us feel pressured to act if we were not interested she listened intently to our needs and concerns, and was extremely patient. Kim provided professional advice on particular listings that we would otherwise not have considered. We were so impressed with her flexibility and availability. When we needed Kim, she was always there for us. She never let us down. All in all, this was such an amazing experience working with Kim Osborne. She is unbelievably kind, and works extremely hard for her clients. She is a very qualified agent, and one that we were thrilled and lucky to have on our team. Thank you Kim for all of your hard work. We appreciate everything you did for us.
By: Daryl Carre
I really enjoyed the positive energy and approach to client service that Kim provided. Her professionalism, integrity, warm personality, and honest enthusiasm for real estate were clear throughout the process. I always felt that she was looking out for my best interests and I never felt pressured to make up my mind and just buy something. Kim did an excellent job with determining my buying needs. At the beginning of the search my approach was scattered and undecided I just knew that I wanted to live in a condo, townhouse or house (semi- or detached) and I wanted to live in Oakville or Burlington, or perhaps stay in Toronto. Kim helped me focus on what lifestyle I wanted to live and where I wanted to live it! She invested the necessary time and energy to know me better as a person, listened to my housing objectives and expectations and then took me to see different types of properties in different areas to help me focus my search. After a very fun process viewing various homes I purchased a great house in Burlington that turned out to be exactly how and where I want to live and at a price I was comfortable paying. My house is perfect for me! I love it and I appreciate all the hard work Kim put into making buying my house a really positive experience.
By: Stephen Males and Jenny Pho
Kim was the listing agent for our home when we purchased it five years ago. She made such a good impression that we had no hesitation in asking her to represent us when it came time to sell. What a great decision! Kim and Jeff are amazing. They provided us with expert guidance every step of the way. Not only were they able to maximize the marketing exposure for our property and generate a very attractive listing, but they were instrumental in getting the property on the market quickly, helping us with staging, and most importantly getting the property sold over asking within five days! Throughout the process, they were kind and patient, and really treated us like family. We are thrilled that they are continuing to work with us as buyers' agents, and the insight that they provide as we look for a new home is fantastic. We cannot recommend Kim and Jeff highly enough!